Employee Benefits - Communications

GBS has embraced the use of customized communications and online technology to help empower employees to access the benefit plan information they need electronically. This advantage frees up time that HR staff previously spent answering questions or sending forms.

Online Access
At no charge to you, GBS creates an online site containing all the descriptions, forms, deductibles information, and other benefit-related data that employees repeatedly seek from their HR department. Through this customized website, employees can find everything they want about their specific benefits plans and enjoy access 24 hours a day, seven days a week, from anywhere in the world. Among the materials available for review and download electronically are:

• Benefit descriptions
• Enrollment forms
• Claim forms
• Plan certificates
• Employee manuals

With heavier reliance on the website, employees consume less talk-time with HR by phone or appointment. All forms can be downloaded from the internet right to the employee's desktop or home printer. Furthermore, when plan information changes, the information can be updated instantly in one location accessible to the entire workforce without delays in distribution or the expense of reprinting.